🌿 Muléva Store Policies
At Muléva, we value your trust and want your shopping experience to be simple, clear, and enjoyable. Please take a moment to review our store policies below.
🛍️ Orders & Processing
Orders are processed within 1–2 business days.
You will receive a WhatsApp confirmation once your order is shipped.
🚚 Delivery
Delivery Method: All orders are shipped via Zipmail (islandwide).
Delivery times may vary based on location, but typically take 1–3 business days after shipping.
A delivery fee will apply and will be confirmed before payment.
💳 Payments
We currently accept:
✔️ Bank Transfer
✔️ Lynk
Full payment is required before shipping.
🔄 Returns & Refunds
Due to the nature of skincare and personal care products, we cannot accept returns on opened items.
If your order arrives damaged, incomplete, or incorrect, please contact us within 3 days of receiving your order, and we’ll work with you to resolve it.
📞 Customer Support
If you have any questions about your order, please contact us at:
📧 Email: mulevaofficial@protonmail.com
📱 WhatsApp: +1 (658) 210-6378
Thank you for choosing Muléva — where self-care meets natural glow. 🌸
🛍️ Orders & Processing
Orders are processed within 1–2 business days.
You will receive a WhatsApp confirmation once your order is shipped.
🚚 Delivery
Delivery Method: All orders are shipped via Zipmail (islandwide).
Delivery times may vary based on location, but typically take 1–3 business days after shipping.
A delivery fee will apply and will be confirmed before payment.
💳 Payments
We currently accept:
✔️ Bank Transfer
✔️ Lynk
Full payment is required before shipping.
🔄 Returns & Refunds
Due to the nature of skincare and personal care products, we cannot accept returns on opened items.
If your order arrives damaged, incomplete, or incorrect, please contact us within 3 days of receiving your order, and we’ll work with you to resolve it.
📞 Customer Support
If you have any questions about your order, please contact us at:
📧 Email: mulevaofficial@protonmail.com
📱 WhatsApp: +1 (658) 210-6378
Thank you for choosing Muléva — where self-care meets natural glow. 🌸